We are

Bigfoot Networks

We deliver

professional

high quality

IT Support Services

across the

north east

Making Your Life Easier – Is Our Top Priority

We are a rapidly growing Managed IT Services provider with a difference. In keeping with our core values we are reliable, agile and innovative. This means building end-to-end managed service solutions that are tailored to your specific business requirements.

Through our range of IT Solutions and Services our goal is simply to enable you to make the best use of IT in your business within available budgets. We take the best parts of the processes and technologies deployed by the larger IT Companies and then deliver them with people who genuinely care. Our aim is to:

  • Provide professional, high-quality and cost-effective IT services
  • Meet the needs of our clients
  • Take ownership of issues and requests
  • Deliver useful, friendly support and advice
  • Be a single point of contact for IT to all clients
  • Bigfoot Networks have been fantastic, they sourced the best products for us then came and set everything up, gave us training and are always on hand if we need to contact them for advice or any problems we encounter.  The systems they installed are making our lives so much easier for the day to day running in the office.  I would highly recommend Bigfoot Networks.

    Rachelle Vipond, Swimtime Northeast
  • The whole team demonstrate a determination to deliver fantastic service, with a dedicated, passionate and innovative approach. Bigfoot Networks Ltd provide TEMP TEAM with proactive, fast and reliable IT support and are excellent at nipping issues in the bud, giving us peace of mind and saving us time and money.  We value their support so much so that we view the Bigfoot team as part of our internal team.

    Sandra Kennedy, Temp Team Limited

meet our technical team

We solve problems.

Gordon Keogan

Director / IT Consultant

About: Gordon has spent the last 10 years delivering IT projects for small to medium enterprises on budget and on time. These projects range from enterprise WIFI solutions to large scale system and infrastructure deployments.

Gordon Says: "Through our range of IT Solutions and Services our goal is simply to enable you to make the best use of IT in your business within available budgets.”

 

Gary Orrick

Director/ IT Consultant

About: Gary started his IT career back in 2002 when he completed an HND in Computer Studies at Gateshead College, achieving a distinction. In 2004 he joined a Gateshead based IT support company where he gained considerable knowledge in computer networking and system design. Gary now spends a large part of his time working with clients and advising on the latest technology and development within the world of IT.

Gary Says: "Technology continues to move at a fast pace and many of our customers rely on us to ensure their IT systems are kept up-to-date, reliable and secure."

 

Darren Myers

Director / IT Consultant

About: Darren has worked closely with a diverse range of clients over his career. He has designed and maintained systems of all sizes. Darren prides himself on ensuring he understands the needs of our clients to make sure the correct solutions are delivered to the end user.

Darren Says: “The right advice, attention to detail and good planning are key to delivering a great service to our clients”

 

our top priorities

100%

Client Satisfaction Level

7

Average Response in Minutes

100%

Projects Completed on Time

100%

Projects Completed on Budget

Services

Our services are designed with your business in mind.

  • We offer a range of IT Support plans that can be customised to meet your specific needs. Our most popular managed package providing complete network support with unlimited remote support via our dedicated Service Desk and unlimited on-site engineer time. All clients are also allocated a regional Account Manager. There are no hidden extra costs or block booking of engineers time that needs to be used by a certain date.

  • Our specialist server installation team will take ownership of the project from start to finish. Your assigned Account Manager will work with you for as long as it takes to develop the perfect solution.

  • We offer a wide range of hosted solutions to our clients. Colocation, Desktop, Email, Applications, Storage,Telephony, Backup and much more.

  • If you need fibre to be installed into a business park or building, or perhaps have a structured cabling project, We can take care of this for you.

  • Our online backup service will securely store your company files and information at an off-site server location. Bigfoot Networks cloud backup technology offers virtual 24/7 services that eliminate the need for you to purchase and maintain expensive backup hardware. Our cloud backup options are easy to use, cost-effective and provide you with state-of-the-art technology.

  • Our wireless LAN specialists design and deliver WIFI solutions for indoors, outdoors, and industrial environments.

  • We have extensive experience in systems, networks and infrastructure and take the time to understand every aspect of your requirements to ensure that we deliver the ideal solution.

 
 

Bigfoot Networks

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Stuck with your IT Support?

I think most companies who outsource their IT will at some point come to the realisation that they aren't happy with their IT support company. It’s also human nature to feel that ‘the grass isn't always greener’ or ‘better the devil you know’…

Do you have Disaster Recovery?

I have seen first-hand the impact on businesses that have not opted for a solid backup plan.  With this in mind I have put together recommendations to protect your company data.

Moving premises?

Relocate your IT infrastructure… Whether you're growing or just changing location, we understand that moving takes a lot of organising and that staying connected at all times is essential.

Our Partners

Support Plans

Pay-As-You-Go

£

Per Incident
  • Agreed Rate on Helpdesk Support
  • Agreed Rate on Onsite Support
  • Free Setup
  • Per Hour Price
  • Mon-Fri 8am-6pm
Basic Plan

£

per month
  • Unlimited Helpdesk Support
  • Agreed Rate on Onsite Support
  • Free Setup
  • Per User Price
  • Mon-Fri 8am-6pm
Premium Plan

£££

per month
  • Unlimited Helpdesk Support
  • Unlimited Onsite Support
  • Backup Check
  • Disaster Recovery Plan
  • Mon-Fri 8am-6pm

Contact Us

We look forward to hearing from you